Customer Insights

Reliable Customer InsightsYou Can Trust

Tap into powerful customer insights gathered through AI-driven analysis of surveys, in-depth interviews, focus groups, and more.

No panels. No code. No complex integrations.
1M+ Community
Trusted by 1000+ Brands
Reliable Customer Insights You Can Trust

Trusted by industry leaders +1000 Brands

Uncover Valuable Customer Insights

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See What Your Ready-to-Buy Customers Think

Never doubt the reliability of gathered insights thanks to our 2 step customer validation process:

  • Sturdiness and well-built design

  • Versatility and compatibility with various vehicle types

  • Ease of use and assembly

  • High quality and durability

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Detailed Surveys

Discover who your real customers are with detailed surveys powered by purchase intent.

  • Explore honest customer reviews, avoiding biased panel chatter

  • Gain extensive insights with both summarized group responses and individual feedback

  • Adapt swiftly to real-time feedback between concepts

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Real Customer Clusters

Establish accurately formulated customer clusters derived from real customer data, not idealized marketing constructs.

  • Leverage actionable personas for targeted advertising

  • Utilize real and actionable data to develop keen customer understanding

  • Immediate implementation for impactful marketing results

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In-depth Interviews & Focus Groups

Step beyond surface level insights with in-depth online interviews and focus groups.

  • Conduct follow-up surveys and organize online calls effortlessly

  • Glean key insights with AI-powered data summarization

  • Opt for a self-led approach or let our platform do the work for you

How it Works

How it Works

Engaging Real Customers

We bring actual customers interested in your product to your prelaunch page.

Engaging Real Customers

Confirming Purchase Intent

A tiny deposit from these customers endorses their genuine buying intent.

Confirming Purchase Intent

Analyzing Non-reservations

Non-reserving visitors also provide feedback to understand potential barriers to your growth.

Analyzing Non-reservations

Prelaunch AI Analysis

Our AI clusters feedback, uncovers patterns and highlights exceptions for easy interpretation.

Prelaunch AI Analysis

Creating Real Customer Profiles

Once enough data accumulates, Prelaunch AI crafts detailed customer profiles for further strategies.

Creating Real Customer Profiles

Advanced Follow-up Opportunities

You can interview or survey these groups further to understand their preferences and behavior.

Advanced Follow-up Opportunities
Advantages

Indispensable Advantages

Ready to experience these unique benefits first-hand?

Eliminate Survey Fraud

Get insights from your potential customers, weed out fraud and be left with genuinely deep and authentic results.

Revolutionary AI Assistance

Our sophisticated AI handles large volumes of data, highlighting key aspects for instant attention.e.

Fine-Tune Your Focus

Delve into high-level overviews or granular details with real customer personas and individual responses.

Enhanced Customer Understanding

Gain deep insights into customer demographics and behaviors for more targeted and effective marketing strategies.

Improved Product Development

Use detailed feedback to refine your product features, meeting customer needs and preferences more accurately.

How Agwa validated their home gardening solution based on bullet-proof insights from ready-to-buy customers

With Prelaunch, Agwa discovered that

  • People preferred the larger version that could grow a greater diversity of greens
  • The product could be improved by adding an automated system for watering and lighting
  • Customers value the product most for freshness, flavor and pods delivery
  • A major customer segment loves to fish

Have questions? We have answers

Want to know more? You can email us anytime at support@prelaunch.com
How can I benefit from insights for the development of my product?

There are many ways your product development process can benefit from Customer Insights on Prelaunch. The insights you get are from buyers who have already shown their interest in your product and have even reserved it. Thus, their feedback tends to be more in-depth and detailed, giving you valuable input for improving your product.
Among the insights you gain are needs, product characteristics, and motivations for buying. Importantly, the insights include feedback from customers who initially had interest but decided not to buy. This feedback can indicate what discouraged them and how you might convert them into buyers.

Can I see insights from the audience that didn't reserve the product?

Yes, you can see insights from the audience that didn't reserve the product. The insights from this group are collected under the Objections tab. Here, Prelaunch collects and presents insights from users who initially showed interest in your product but ultimately decided not to buy it. The reasons for their decision might be due to price, inadequate information, or other factors, which are all neatly clustered for you to see. These insights can help you understand what changes might convert these potential customers into actual buyers.

Can I see demographic data from my audience?

Absolutely! The Customer Profile tab gives you a detailed breakdown of your audience's demographic and psychographic information. This includes details such as age, gender, occupation, monthly income, and whether they are influencers in their networks. It also provides a perspective on whether they are early adopters or part of the early or late majority. This data can help you understand the potential scalability and mass appeal of your product.

How can I trust Prelaunch.com's Customer Insights?

Prelaunch.com's Customer Insights is built on real purchase intent. Our platform doesn't just collect random data; it captures responses from actual customers who have shown genuine interest in your product. This makes our insights far more reliable and actionable compared to traditional survey tools.

What if I don't have time to review thousands of survey responses?

No need to worry—Prelaunch AI streamlines the process by summarizing data in real-time, highlighting key insights, trends, and patterns, so you can focus on what matters most without sifting through endless responses.

How can I follow up with different segments?

Prelaunch simplifies follow-ups with customer segments, enabling effortless engagement through segment-specific surveys, interviews, and easy online call scheduling, while AI provides concise summaries and key insights.

Everything you need to launch the next iconic product in a single platform.

1M+ Community
Trusted by 1000+ Brands
No panels. No code. No complex integrations.